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Enable your browser or email for Clipstream™
Choose the web browser or email client you wish to enable Java on.

Netscape Navigator / Internet Explorer / Microsoft Outlook / Qualcomm Eudora / Netscape Messenger / AOL email / AOL Browser

How to enable your web browsers to view Clipstream™
Clipstream™ should support most 3.x and higher browsers. If your browser does not support Clipstream™, please let us know by using the email help form and telling us the brand and version number of your browser.

If you are using Netscape Navigator 3.x:

  1. From the menu bar, choose Options > Network Preferences.
  2. Select the Languages tab.
  3. Check boxes labeled Enable Java and Enable JavaScript.

If you are using Netscape Navigator 4.x:

  1. From the menu bar, choose Edit > Preferences.
  2. Select the Advanced category.
  3. Check boxes labeled Enable Java and Enable JavaScript.

Additional help using Netscape products can be found on Netscape's help site

NOTE: With some old video card drivers, Java VM may fail to start if the video card is set to 32bit color. If the browser freezes when loading a web page with clipstream, try changing the color depth to 16 bit.

If you are using Internet Explorer 3.x:

  1. From the menu bar, choose View > Options.
  2. Select the Security tab.
  3. Check the boxes labeled Run ActiveX scripts and Enable Java programs.

If you are using Internet Explorer 4.x:

  1. Internet Options.
  2. Select the Security tab.
  3. Set your security level to either Medium or Low.

If you are using Internet Explorer 5.x:

  1. From the menu bar, choose Tools > Internet Options.
  2. Select the Security tab.
  3. Use the slider to set your security level to either Medium, Medium-low or Low.

Additional help using Microsoft products can be found on Microsoft's support site

AOL Browser:

  1. Launch AOL Browser.
  2. After the browser loads, go to the Settings Menu on the top if the browser.
  3. Click on the pull-down window and click on Preferences
  4. Click on the Internet Properties (WWW) link in the Preferences dialogue
  5. Click on the Security TAB in the AOL Internet Properties dialogue
  6. Choose 'Medium' Security Level or lower.

Additional help using AOL products can be found on AOL's help site

Enabling Java in Email Clients

Eudora:

  1. From the menu bar, choose Tools > Options.
  2. In the Options window, scroll down and choose Viewing Mail
  3. In the Viewing Mail box, make sure that "Allow executables in HTML content" is checked

Outlook:

  1. From the menu bar, choose Tools > Internet Options.
  2. Select Receive Email tab
  3. Make sure that HTML is enabled as the email format to be sent (also means what format email is read in)

NOTE: Outlook has a bug that causes it sometimes to crash when the email window containing Clipstream is closed. To reduce this risk, the website author or sender of the Clipstream email should insert the following tag into their <BODY onUnload="this.focus()" >.

    What this tag does is keep the focus of the email client on the email window instead of the Java applet.

Additional help using Microsoft products can be found on Microsoft's support site

Netscape Messenger :

  1. From the menu bar, choose Edit > Preferences
  2. Select Advanced in list
  3. Make sure that Automatically Load Images, Enable Java, and Enable Javascript are checked.

Additional help using Netscape products can be found on Netscape's help site

AOL email:

We're sorry, but the AOL email client does not support Java yet. We recommend using one of the more powerful, full featured email clients that are available such as Eudora, Outlook, or Messenger.

Additional help using AOL products can be found on AOL's help site

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